FAQ

We carefully curate a collection of mindful home essentials including handcrafted soy wax candles, artisanal incense, essential oils, home mists, bath and body products, home decor, artwork, and fragrance sets. Each product is selected to help transform your space into a sanctuary of tranquility.

Yes, our signature candles are crafted from natural soy wax with carefully selected fragrances. We prioritize clean-burning, environmentally conscious products that enhance your living space without compromising quality or sustainability.

Absolutely! We have specially curated Beauty Gifts & Sets and Gift Sets designed to create harmonious experiences. These make perfect presents for loved ones or thoughtful indulgences for your own sanctuary.

We offer two mindful shipping options:

Standard Shipping – $12.95
Carriers: DHL or FedEx
Delivery Time: 10-15 business days after dispatch

Free Shipping
Carrier: EMS
Delivery Time: 15-25 business days after dispatch
Minimum Order: $50

Each order receives 1-2 days of careful processing where we ensure every item is perfectly prepared for its journey to you. We believe the anticipation of receiving your carefully chosen items should be a peaceful experience.

We ship worldwide, bringing beauty and comfort to homes across the globe. Please note we are unable to ship to some Asian countries and remote locations. During checkout, our system will automatically verify if we can deliver to your address.

Yes, with our Standard Shipping option, you can track your package every step of the way with our reliable carrier partners. Tracking information will be sent to your email once your order ships.

We offer a 15-day return policy from the date you receive your items. Your satisfaction is our priority, and we want you to be completely happy with your Home Product Store experience.

Please contact our customer care team at [email protected] with your order number and reason for return. We’ll guide you through the simple process and help ensure your return experience is as thoughtful as your original purchase.

For health and safety reasons, we cannot accept returns on opened bath, body, and intimate products. All other items in original condition may be returned within 15 days of receipt.

We accept Visa, MasterCard, JCB, and PayPal to make your shopping experience convenient and secure.

Absolutely. We use industry-standard encryption and security measures to protect your personal and payment information. Your trust is important to us, and we treat your data with the same care we put into curating our products.

While you can checkout as a guest, creating an account allows you to track your orders, save your preferences, and enjoy a more personalized shopping experience during your next visit.

At Home Product Store, we believe in mindful living and conscious consumption. We carefully select products that transform ordinary spaces into havens of tranquility, and our delivery process is designed with the same intention and care that goes into curating every item in our collection.

Our dedicated team is here to help you create your sanctuary. You can reach us at [email protected]. We typically respond within 24 hours during business days.

We’re based at 115 Center Avenue, Fresno, US 93704, but we serve mindful customers worldwide (excluding some Asian countries and remote locations).