Privacy Policy

At Home Product Store, we believe that privacy is a fundamental aspect of mindful living. Just as we carefully select natural ingredients for our candles and bath products, we approach your personal information with the same intention and care. This Privacy Policy explains how we collect, use, and protect your data in alignment with our philosophy of conscious consumption and tranquil living.

1. Information We Collect

We collect information that helps us create a harmonious shopping experience:

• Personal Information: Name, email address, shipping address, and phone number when you place an order or create an account
• Payment Information: Credit/debit card details processed through secure payment gateways (we never store complete payment details on our servers)
• Preferences: Product interests, shopping history, and account settings
• Technical Information: IP address, browser type, device information, and browsing behavior

2. How We Use Your Information

Your information helps us cultivate the mindful shopping experience you deserve:

• Process your orders and deliver our artisanal products to your sanctuary
• Provide personalized recommendations based on your preferences, much like our curated home collections
• Improve our website and product offerings through analytical insights
• Communicate with you about orders, promotions, and mindful living tips
• Protect against fraud and ensure the security of our community

3. Data Sharing and Disclosure

We treat your data with the same reverence we apply to creating tranquil spaces:

• Service Providers: We share minimal necessary information with trusted partners who help us operate our store (shipping carriers, payment processors)
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• We never sell your personal information to third parties for marketing purposes

4. Data Storage and Security

Your trust is sacred to us, and we implement protective measures that reflect our commitment to purity and quality:

• Industry-standard encryption protects your data during transmission
• We store data on secure servers with limited access
• Payment details are processed through PCI-compliant services and never stored on our servers
• Regular security assessments ensure ongoing protection
• Data is retained only as long as necessary for business purposes or as required by law

5. Your Rights and Choices

We honor your right to control your personal information, reflecting our philosophy of mindful living:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Account: Manage your preferences through your account settings

6. Cookies and Tracking Technologies

Like the subtle fragrance of our essential oils, we use gentle tracking to enhance your experience:

• Essential Cookies: Required for basic site functionality and shopping cart operations
• Analytical Cookies: Help us understand how visitors interact with our site to improve the user experience
• Preference Cookies: Remember your settings and preferences for future visits
• You can control cookie settings through your browser, though this may affect site functionality

7. International Data Transfers

While we serve mindful customers worldwide (excluding some Asian countries and remote locations), your data may be processed in different jurisdictions. We ensure appropriate safeguards are in place to protect your information regardless of location.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email.

Creating Your Sanctuary, One Thoughtful Purchase at a Time